Frequently Asked Questions
Q
Are you a factory or trading company?
We are a manufacturer with a long history and have realized one-stop service for design, manufacture, installation, debugging, and technical training in the building materials industry.
Q
Can you provide customization services?
Yes, we accept both ODM and OEM orders to meet specific project requirements.
Q
What is your delivery timeframe?
Standard delivery time is typically 2 - 7 days after the payment has been confirmed.
Q
Do you arrange shipment for building materials?
Yes. For FOB or CIF prices, we will arrange the shipment for you. For EXW prices, we will assist you in the arrangement process.
Q
How are the products packed for export?
We utilize standard export packaging or can customize the packing according to the customer's specific requirements.
Q
How do you guarantee quality before loading?
We have a dedicated quality control department and an advanced control system. All materials are 100% checked and tested from raw material to finished product before delivery.